Facility management's value to the hospitality sector

The concept of facilities management is essential in the hospitality industry. The idea defines the calibre of services a business provides to its desired customers. Superior quality services can be delivered using facilities that meet client expectations attributable to a well-designed strategy. As a result, by employing the strategy, a business gets client satisfaction and grows in a competitive environment. The results from the evaluated hotels show the fundamentals of the facilities management concept and highlight its significance in the hospitality industry.

Facility management's fundamental elements are the facilities' design, size, location, quality, and state. Good facility management plays a vital role in building the image of the hospitality industry and in the effectiveness of hospitality businesses and significantly influences whether they succeed or fail.

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